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BY MAE SINGUAY
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Sunday, March 11, 2018
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BACOLOD City – The city council wants the Department of Foreign Affairs (DFA) Consular Office-Bacolod to address its lack of scheduled online appointments for passport application and renewal.
Councilor Em Ang said the city council approved on March 7 her authored resolution requesting DFA Consular Office-Bacolod officer-in-charge Carolina Constantino to set a date for the program “Passport on Wheels” in the city.
DFA Consular Office-Bacolod caters to a big number of customers, including overseas Filipino workers and those who want to travel abroad, not only from Negros Occidental but also Negros Oriental, Ang said.
The office has mechanized an online scheme allowing its customers to book their passport applications and renewal appointments online.
However, the office can no longer serve other customers because its passport transactions are fully booked until June this year, according to Ang.
The councilor said DFA’s Passport on Wheels program, which kicked off on Jan. 15, will help solve the problem on the lack of passport appointments in the city.
“There are numerous complaints regarding the lack of slots of scheduled online appointments for acquiring or renewing a passport,” stressed Ang.
She added that bringing the program to Bacolod will address the backlogs in passport processing services of the local DFA office.
As of March 5, the DFA – through its Passport on Wheels program – has already served 25,645 passport applicants.
The program has been to 12 cities, eight municipalities and an office of a government-owned and -controlled corporation in its first 45 days of implementation.
The DFA-Bacolod has yet to respond to the city council’s request./PN
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