OVER a year after initiating the bill deposit refund program, MORE Electric and Power Corporation (MORE Power) has successfully released P2.8 million in refunds to 685 eligible customers.
Between May 2023 and August 2024, 996 customers met the criteria of having consistently paid their bills on time over the past three years.
As of the latest count, 685 customers have successfully processed and received their bill deposit refunds.
In accordance with Article 7 of the Magna Carta for Residential Electricity Consumers, distribution utilities are mandated to refund the bill deposit of customers who have paid their bills on time for three consecutive years (36 months) and have no record of service disconnection.
The bill deposit is a necessary requirement for new meter applicants prior to the installation of their meters.
Julie Ann Arab, one of the customers who received her bill deposit refund, shared, “Sakto lang gid siya kay naubos ang gas namon. So late pa ang sweldo ti ibakal anay namon. Unexpected pero big help gid kay ti kung wala ka extra pero ara siya.”
Mrs. Doroteo, another satisfied customer, emphasized, “Continue indi magpa-late, on-time dapat, sige-sigehon until makakuha refund sang MORE Power.”
“Kung sa ano tuod-tuod nga ginamando sang Magna Carta ginatuman sang MORE. Ibakal ta sang kinahanglanon ta sa panimalay,” said Resty Minerva.
MORE Power reiterates that customers who are ineligible for the refund due to late payments over the past 36 months can still receive their bill deposit with annual interest when they choose to terminate their electric service.
To reduce stress and easily access MORE Power’s billing services, customers are encouraged to register for E-BILLING through this link: https://bit.ly/MOREPowerEBilling or by scanning the QR code found on the official Facebook page, MORE Power Iloilo.
MORE Power reiterates that ineligible customers who failed to pay their bills on time for 36 months can still receive their bill deposit when they choose to terminate their electric service, with an annual interest rate.
To reduce stress and easily access MORE Power’s billing services, customers are also encouraged to download the MORE PowerUP mobile application, where they can register for E-BILLING and check their bill anytime, anywhere./PN
