ILOILO — The Department of Social Welfare and Development (DSWD) has overhauled the distribution of Assistance to Individuals in Crisis Situations (AICS), formally ending political involvement and granting beneficiaries direct access to financial aid through its offices starting this year.
The policy shift, announced by DSWD Secretary Rex Gatchalian, removes local politicians and barangay officials from the aid process, a move aimed at tightening safeguards, speeding up assistance, and restoring public trust.
DSWD Regional Field Office 6 officer-in-charge regional director Joselito Estember said beneficiaries can now apply directly at DSWD satellite and extension offices without political mediation.
“Under the new protocols, beneficiaries will no longer need to navigate through political channels. Instead, they will be encouraged to visit DSWD’s satellite and extension offices to request financial assistance directly,” Estember said during a briefing on January 27.
Hybrid payout system
Alongside direct access, DSWD is introducing a hybrid payout system in partnership with state-owned LandBank of the Philippines, allowing the agency to oversee disbursements while delegating off-site payouts to bank partners.
“We will have a mechanism that we call a hybrid payout. LandBank and their partner conduits will assist us in the off-site payouts, ensuring that aid reaches those in need promptly,” Estember explained.
To further address past concerns, DSWD personnel will no longer be involved in the physical distribution of cash.
“The Secretary wants to remove the ‘ushering’ component of DSWD personnel in the actual giving of assistance,” Estember added.
Verification remains strict
Despite the streamlined access, DSWD stressed that eligibility checks will remain stringent.
Social workers will continue to assess applications under standard AICS procedures, validate documents, and prepare payout lists before funds are transferred to LandBank for release through partner outlets such as USSC and Palawan Pawnshop. Beneficiaries may receive assistance via e-wallets, cash cards, or cash payouts.
Response to past issues
The reforms follow controversies involving alleged withholding of assistance by barangay officials in Iloilo City, cases now under review by the Office of the Ombudsman.
By severing political links, DSWD said the new system is designed to prevent abuse and ensure aid reaches intended recipients.
DSWD urged Western Visayas residents to take advantage of its expanded network of satellite and extension offices and reiterated its commitment to transparent, timely support for individuals in crisis./PN
