THE BANGKO Sentral ng Pilipinas (BSP) has assured that it will continue delivering public services on Fridays while supporting government-wide efforts to conserve energy.
In a statement yesterday, the BSP said onsite cash operations at its head office in Manila, at the Security Plant Complex in Quezon City, and at the BSP’s regional offices and branches nationwide will remain available from 9 a.m. to 2 p.m., Monday to Friday.
“The BSP will also continue servicing onsite transactions involving BSP-acquired real properties and receipt of physical mails and documents from the public at the BSP Hub in Manila on Fridays,” it said.
The BSP said its Online Buddy (BOB) chatbot, accessible via the BSP website, BSP Facebook messenger, and BSP mobile app, will also continue receiving complaints about products and services of BSP-supervised institutions, 24/7.
Financial consumers may also send their complaints to email address consumeraffairs@bsp.gov.ph. (PNA)
