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BY GLENDA SOLOGASTOA
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Wednesday, December 21, 2016
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ILOILO City – Fifty-two taxi drivers face investigation before the Land Transportation Franchising and Regulatory Board (LTFRB) Region 6.
Under the Board’s Oplan Isnabero campaign this holiday season, 10 were slapped with complaints for refusing to convey passengers, according to Atty. Jose Marie Lamparero, spokesperson of LTFRB-6.
The 42 others were caught for not wearing their uniform.
In anticipation of a surge in the number of commuters during the holidays, LTFRB launched Oplan Isnabero to prevent taxi drivers from being picky with their passengers.
According to Lamparero, most of the complaints were about the taxi drivers’ arrogant demeanor, refusal to take passengers, non-issuance of receipt or non-use of taxi meters.
Oplan Isnabero also penalizes taxi drivers who will not:
* give change to passengers
* wear identification card
* drive safely, and
* help people with disabilities, pregnant women, and senior citizens.
Taxi operators will be fined P5,000 for the first offense. Succeeding offenses may result to the suspension of franchise or driver’s license.
LTFRB and the Land Transportation Office created roving teams to monitor taxi drivers.
Meantime, complaints received through LTFRB hotline 329-4385 or written complaints will undergo a process.
“We will set a preliminary meeting between the complainant and the operator,” said Lamparero.
If the complainant will pursue the complaint, he will be required to submit an affidavit. A full-blown hearing will be set.
The complainant may also prefer to ask LTFRB to only call the attention of the driver and the operator.
“We will have the driver take a retraining. The operator, on the other hand, will be warned,” said Lamparero.
In this city, LTFRB set up assistance desks in three locations where the public can file complaints against taxi drivers – the Ceres bus terminal in Barangay Camalig, Jaro district; SM City Iloilo in Mandurriao district and Robinsons Place Iloilo in the City Proper.
Lamparero also urged the riding public to be mindful of their belongings in taxis.
“Get the name, sequence number or body number, plate number of the taxi, too, para kon may madula matawgan naton kag ma-retrieve,” he added./PN
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