Keeping Customers Happy

THE holy grail for customer care centers and customer experience experts is “customer satisfaction”. Customer satisfaction is the yardstick that determines how happy customers are...
SM scholars and Magna Cum Laude graduates Venus Nicole Jucal (left) and Donnabelle Libeta (right)

Lessons in Resilience: SM scholar graduates share life lessons amidst the pandemic

While the world is yet to see the long-term effects of the pandemic, ​it is shaping into an era of hope and resilience, with...
Cebu Pacific says the adjusted fuel surcharges will encourage more people to travel. PNA FILE PHOTO

Air fares to go down in Nov. as CAB lowers fuel surcharge

TRAVELERS planning to take trips in November can expect air ticket prices to go down after the Civil Aeronautics Board (CAB) ordered airlines to...
Photo courtesy of Outsource Accelerator: News

PH wooing Korean investors

THE Philippines is wooing more South Korean investors to come to the country. Philippine Economic Zone Authority (PEZA) officer-in-charge and Deputy Director General for Finance...
Foreign nationals arrive at the Ninoy Aquino International Airport in Pasay City on Feb. 10, 2022, the first day the country reopened its borders to fully vaccinated international travelers. JONATHAN CELLONA, ABS-CBN NEWS/FILE PHOTO

PH mulls lifting ‘stringent’ protocols by year-end

THE Philippine government is considering lifting "stringent restrictions" by end of 2022 in a bid to attract more travelers to the country, Tourism Secretary...
The Department of Trade and Industry reveals that manufacturers of sardines, canned meat, coffee, and evaporated milk will seek to increase prices from P0.50 to P5. PNA FILE PHOTO

Canned goods manufacturers to seek price hike

SEVERAL manufacturers of canned goods will seek a price hike on their products following the increase in prices of ingredients and raw materials used...
Asosasyon ng Panaderong Pilipino president Chito Chavez says cutting sugar content and reverting to the original pandesal recipe could help bakers cope with the rising costs. ABS-CBN NEWS PHOTO

Bakers mull cutting sugar in pandesal

BAKERS are eyeing the use of alternative as well as cutting sweeteners in pandesal as the prices of sugar continue to spike, a stakeholder...

DA to sell P70/kg sugar in SRA-Bacolod City

CONSUMERS may soon avail of a PHP70-per-kilogram sugar, the Department of Agriculture-Sugar Regulatory Administration (DA-SRA) said on Monday, Oct. 17. In a statement, the DA-SRA...
Cebu Pacific and Waves For Water Philippines turn over filtration systems to the city and provincial government of Iloilo.

Cebu Pacific, Waves For Water respond to cholera outbreak in Iloilo City

ILOILO City – A state of calamity was declared by the city government here on Sept. 2 after logging at least 282 acute gastroenteritis...
From left: Isuzu Legazpi Service Supervisor – Erwin Lozada; Isuzu Legazpi Operations Manager – Michelle Rabulan; Isuzu Legazpi Sales Manager – Susan Reyes; IPC Assistant Vice President for Administration – Imelda Bernas; IDH Chief of Hospital I – Sherwin Amisola, MD, MSPH; IDH Administrative Officer V – Anecia Bojorque

Isuzu Philippines resumes Road To Progress CSR Project, donates to Irosin District Hospital

Isuzu Philippines Corporation (IPC), the country's leading brand-new truck manufacturer and distributor, turns over Php 250,000 cash donation to Irosin District Hospital (IDH) as...