MANILA has always been the world’s gem when it comes to business process outsourcing. The benefits haven’t been disputed – competitive costs, a skilled, English-proficient workforce, flexibility, and most important of all, passionate employees.
But those in the know, recognize that an emerging gem just south of Manila – Iloilo.
With Manila’s aggressive development, comes rising prices and road congestion – making the country’s capital less than ideal for many companies. Thus, it isn’t surprising to find both local and BPOs alike looking south of the Metro for more viable areas.
Touted as the “heart” of the Philippines, Iloilo has gained significant footing in many sectors. Here’s why you should consider to Outsource to Iloilo.
LESS TRAFFIC
If there’s one thing Manileños miss about the pandemic, it’s the absence of traffic! Now that establishments are getting back to normal, roads are getting too crowded for comfort. Studies have shown that the traffic in Manila alone contributes to an opportunity loss of around Php 3.5 million a day. Iloilo, has the space and the infrastructure to keep such congestion at bay. Traffic discipline zones are already in place and the city has taken initiatives to encourage alternative modes of transportation.
SKILLED WORKFORCE AND ACADEMIC EXCELLENCE
The country’s best and brightest hail from Iloilo. Iloilo has the highest literacy rate in the country thanks to the presence of academic institutions. To date, Iloilo is home to eight universities. The two largest are the University of the Philippines Visayas (UPV) and Western Visayas State University. The majority of Iloilo’s graduates find immediate employment and are hired by international organizations worldwide. Outsourcing companies are assured of a skilled and English-proficient workforce should they decide to settle in Iloilo.
THE INFRASTRUCTURE IS READY
The country’s largest real estate developers – Ayala, Megaworld, and the SM Group, have each founded techno hubs in Iloilo. To date, the outsourcing industry is the largest contributor to Iloilo’s thriving economy. It should be worth mentioning that these developers have received international accolades for their mixed-use designs.
THEIR LOCATION IS STRATEGIC
Iloilo is a center for trade and finance. Because of its strategic location, Iloilo serves as a gateway to the neighboring island of Panay. It is also connected to Capiz, Antique, and Guimaras. Roads, bridges, and other infrastructure are priorities for all the province’s districts. Thus, given its location, the business flora and fauna are set to flourish as well.
With all these being said, what can you, as a business seeking to ramp up, outsource to Iloilo’s BPOs?
Iloilo’s BPOs handle a wide range of services that include (but are not limited to): sales, lead generation, administrative tasks, customer support, human resources, finance, and technical support.
A select few, including NEARSOL, offer facilities implementation and I.T. Solutions – a one-stop-shop solution for global organizations who seek to ramp up operations.
When businesses outsource to Iloilo, they can expect to enjoy lower costs, uninterrupted power supply and services, fewer natural calamities, and most important of all, a vibrant workforce. While there is no one set arrangement for all businesses, you can rest assured that Iloilo’s BPOs can offer tailored solutions to meet your needs, capacities, and objectives.
Ramp up with NEARSOL Iloilo
NEARSOL is a US-based BPO and service company that offers clients custom-design solutions. With major hubs in Manila and Iloilo, it began operations in 2006 and has since gained a strong presence in the Latin American regions, the Caribbean, and the Asia Pacific, winning many awards for quality and service along the way. Most recent of which is its Great Place to Work-Certified™ Recognition, a global accreditation that tells stakeholders what employees think of the company culture.
Visit our LinkedIn to learn more about our company and our global footprint./PN
